Support

Having trouble? We're here to help you get back to tracking your time-off seamlessly.

Contact Us

For direct assistance with any issues, please email us. A real person (Pawel Janik, creator of the app) is on the other side and will get back to you as soon as possible:

support [at] oootracker.com

Frequently Asked Questions

How do I add my OOO time?

There are two ways:
1. Natural Language: Simply type "OOO next Friday" or "OOO 24.12-01.01" in any Slack channel the app is in.
2. Interactive Calendar: Visit the dashboard and click on any day to add an entry manually.

Status not syncing to Slack?

This usually happens if your Slack authorization has lapsed.
Go to the Sync Settings on your dashboard and ensure "Sync Slack Status" is active. If not, click to reconnect.

Who can see my entries?

OOO Tracker uses Multi-tenancy. Only people in your specific Slack workspace can see your entries on the team calendar. Your data is isolated and secure.

How do I get my timesheets?

Click the Export Reports button on your dashboard. You can download your personal monthly timesheet or a full company availability report in Excel format instantly.

Outlook Calendar not updating?

Ensure you've enabled Sync Outlook Cal in your dashboard settings. This will automatically add your new OOO entries to your Outlook calendar to protect your time awareness.